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Pest Control Reviews
Serving Washington | Tangipahoa | Saint Tammany | Livingston | East Baton Rouge | West Baton Rouge | Orleans
There are three great reasons to choose Ja-Roy!
Best-trained, certified technicians in the industry.
Reliable, guaranteed results.
Best-practices recognition from GreenPro.
We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.
Monica
11/17/2023
My technician is Stephannie Clayton and I have never had any complaints. Very professional and has always addressed any problems I have had and is ver...read moreMy technician is Stephannie Clayton and I have never had any complaints. Very professional and has always addressed any problems I have had and is very helpful. Wouldn't want anyone else as a technician. I am however not happy about all this automated services where you cant even call locally and speak to anyone. You have to call some call center.hide
Megan K.
11/12/2023 - Google
This company has lost their personal touch with customers. I know they were bought out, so I'm hopeful that it's growing pains
Tammy S
10/13/2023
My technician is Stephannie Clayton and she is wonderful. Always sends message before she comes. No complaints with her. BUT I do not like not being a...read moreMy technician is Stephannie Clayton and she is wonderful. Always sends message before she comes. No complaints with her. BUT I do not like not being able to call the Franklinton office and speaking personally with anybody in the office. My residential service has went up 3 times in a year. I do not like the new changes with the new ownershide
John D
9/27/2023
When did Jay Roy change to a national call center - I get this very impersonal voice mail on my phone from a call center that left the wrong number (i...read moreWhen did Jay Roy change to a national call center - I get this very impersonal voice mail on my phone from a call center that left the wrong number (it had too many digits in it). No message about why they were calling. It showed up as spam on my phone. I really hat call centers. what happened to the local personal service. I have used Jay Roy for many years. May be time to consider other providers.hide
Bobby F
9/16/2023
Our service man is excellent in his service, covers all area of protection indoor and outdoor. Always comes with a smile and very friendly. He answe...read moreOur service man is excellent in his service, covers all area of protection indoor and outdoor. Always comes with a smile and very friendly. He answers any questions you ay have.hide
TheresaM
9/15/2023
I’ve used other pest services in years past, but Ja-Roy outshines all the others. Their technicians are friendly, knowledgeable in their job, and what...read moreI’ve used other pest services in years past, but Ja-Roy outshines all the others. Their technicians are friendly, knowledgeable in their job, and what’s more, they care. They take pride in good service.
The one drawback in an otherwise seamless transition is the automated answering service. In the recent past it was good to call and speak directly to a human and not have to push a bunch of buttons. This is SO impersonal and quite a contrast to the people working for Ja-Roy.
BUT, once a real live person answers, they are polite and very helpful. And when I laugh at myself and joke because of a goofy mistake I’ve made, they laugh also. And you can’t get that from a recording!
Thank you, Ja-Roy. Keep up the good work.hide
Brandin M.
9/15/2023 - Google
Used to be Dugas Pest Control. These folks are new to me so I can't recommend them. Not even sure if they are local.
Susan T.
8/25/2023 - Google
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Darlene K.
8/17/2023 - Google
Excellent service. I was worried about the overall changes but Mike Simpson came out and I got the expected Jay Roy family treatment
Mary Pence
8/11/2023
Michael Simpson is so honest , smart Knows his products He cares for people and wants to do all he can to eliminate pests, varmits etc. He follows the...read moreMichael Simpson is so honest , smart Knows his products He cares for people and wants to do all he can to eliminate pests, varmits etc. He follows the Golden Rule. World needs more people like him.hide
Greg B.
8/10/2023 - Google
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Elizabeth W.
7/26/2023
My rating would have been a 5 before you began this new impersonal contact procedure. Dale M., my service man, is wonderful, and I always appreciated ...read moreMy rating would have been a 5 before you began this new impersonal contact procedure. Dale M., my service man, is wonderful, and I always appreciated his personal contact with me. I find your “push a number” phone call system very degrading !!!hide
Daniel H.
7/25/2023 - Google
Daniel H.
7/19/2023 - Google
Suzy Hames
7/18/2023
So sorry I missed the opportunity (it expired) to complete the official rating form for my 6/28/23 pest control appt. I wanted to let the JA-ROY admi...read moreSo sorry I missed the opportunity (it expired) to complete the official rating form for my 6/28/23 pest control appt. I wanted to let the JA-ROY administration know how much I appreciate Larry Adams' (Baton Rouge) excellent service as well as his explanations for pesky pest behavior...good sense of humor helps, too.hide
John Snyder
7/13/2023
Chad Pennington is our service tech. He is Great! Always punctual and friendly. He is very knowledgeable and professional and friendly. He takes t...read moreChad Pennington is our service tech. He is Great! Always punctual and friendly. He is very knowledgeable and professional and friendly. He takes the time to answer all my questions.
Because of Chad, we have opened up another account for service for our Mother's home located in another part of town. (Unfortunately not Chad's territory)
We are also going to start Termite service for our home with Ja-Roy because of Chad's recommendation.
This is one guy that deserves a big raise, because it is people like Chad that makes Ja-Roy successful!hide
Larry Russell
7/12/2023
Don't like call centers! Personal, local business feel is gone.
Service and local employee are great!
Overall we are very satisfied with JA-Roy.
Amanda G.
6/28/2023 - Google
I hate the new "call center" completely takes away from the customer service aspect if i am having an issue(which i was) then i have to wait again to ...read moreI hate the new "call center" completely takes away from the customer service aspect if i am having an issue(which i was) then i have to wait again to get it fixed.hide
Ronnie L
6/23/2023
Our first experience with JA-Roy. Technician Billy was on time, friendly, work was excellent. Hopefully he will be our tech for years to come.
susan o.
6/21/2023 - Google
Mike comes to the house bimonthly, takes care of any problems… we never see any bugs. He is always on time and courteous and friendly.
Ellen G.
5/31/2023 - Google
Great service. Been using monthly for years.
Joanne C.
5/30/2023 - Google
Technician on time, courteous and professional.
Michele W.
5/30/2023 - Google
Tim O.
5/27/2023 - Google
Robin P.
5/23/2023 - Google
The Ja-Roy-Covington representative arrived timely and conducted the annual termite inspection and prevention procedure in a courteous and competent m...read moreThe Ja-Roy-Covington representative arrived timely and conducted the annual termite inspection and prevention procedure in a courteous and competent manner. In particular, I was impressed how the Ja-Roy-Covington representative, Mr. RS, responded with knowledge, expertise, kindness, and patience to every question I posed. Great experience!hide
Nick M.
5/16/2023 - Google
Sherry M.
5/16/2023 - Google
Mr. Randy Sharp was extremely knowledgeable, professional and arrived on time Would not expect any less from a Ja-Roy employee. Great job!
Marc C.
5/16/2023 - Google
Great, fast friendly service!
Margaret C.
5/09/2023 - Google
Michael Florane is my pest agent. He does a great job spraying my house and answering questions.
Aaron S.
5/09/2023 - Google
Professional organization with excellent service. I used them for many years and my exterminator Michael was always great!
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Pest Control Reviews in Southern Louisiana
Ja-Roy Pest Control Services is a local Pest Control and Extermination company helping homeowners and businesses with pest issues across Southern Louisiana.
Serving Washington | Tangipahoa | Saint Tammany | Livingston | East Baton Rouge | West Baton Rouge | Orleans
My technician is Stephannie Clayton and I have never had any complaints. Very professional and has always addressed any problems I have had and is ver...read moreMy technician is Stephannie Clayton and I have never had any complaints. Very professional and has always addressed any problems I have had and is very helpful. Wouldn't want anyone else as a technician. I am however not happy about all this automated services where you cant even call locally and speak to anyone. You have to call some call center.hide
