There are three great reasons to choose Ja-Roy!

  1. Best-trained, certified technicians in the industry.
  2. Reliable, guaranteed results.
  3. Best-practices recognition from GreenPro.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.


Scotty L. Avatar
Scotty L.
1/09/2024
Awsome experience with ja-roy, Jeremy the technician did an awsome job, very knowledgeable and thorough and on time seemed to go above and beyond. I would definitely recommend them for termite and pest control.
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Lily G. Avatar
Lily G.
1/09/2024
Excellent customer care and professionalism.
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Michael S. Avatar
Michael S.
1/02/2024
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Tabitha W. Avatar
Tabitha W.
12/18/2023
Just started using this company we started seeing German roaches after I allowed someone to bring clothing bags here to wash clothes. They were a little more expensive than other quotes I got from other local companies, however I liked the plan they told me they were going to put in place to exterminate them. Which was much more extensive than what another company said they would do for cheaper. The other company had only planned to use a bait gel and spray, and said that if after a week and a half I was still seeing them to call and they’d come back out. But JA-Roy told me that they were going to be coming out twice for the plan to remedy the existing pest issue. To do the initial first treatment and then again 7-10 days later, and then quarterly unless I needed them sooner. Jeremy McNeil our technician was very informed and throughout. He took off all the plug outlet cover plates to apply dust. He also pulled out dishwasher, fridge, and stove to dust and spray. He also applied a bait gel and sprayed alpine WSG with a growth regulator added as well inside the entire house. It’s only been about two weeks and so far I have only been seeing dead ones. So long as this continues to work we will definitely be keeping this company as our regular pest control. So far I definitely feel that even though it was slightly more expensive than the other quote, I have so far gotten my money’s worth and am seeing good results. Also I liked that there was no contract that I had to be tied into for a set amount of time. They also have a customer web portal that is very detailed about what the technician found, the chemicals that were used, and recommendations on what needs to be done on the home owners part to help remedy any pest issues. I read some of the recent reviews and was initially weary about using them because so many people complained of no shows. However Jeremy called me and made sure that we had a scheduled day and time window that worked for us and he showed up both times within the window he gave me.
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Melinda R. Avatar
Melinda R.
12/04/2023
These people are amazing. They are professional, considerate and helpful. If you have an issue, give them a call
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Monica
11/17/2023
My technician is Stephannie Clayton and I have never had any complaints. Very professional and has always addressed any problems I have had and is very helpful. Wouldn't want anyone else as a technician. I am however not happy about all this automated services where you cant even call locally and speak to anyone. You have to call some call center.
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Megan K. Avatar
Megan K.
11/12/2023
This company has lost their personal touch with customers. I know they were bought out, so I'm hopeful that it's growing pains
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Tammy S
10/13/2023
My technician is Stephannie Clayton and she is wonderful. Always sends message before she comes. No complaints with her. BUT I do not like not being able to call the Franklinton office and speaking personally with anybody in the office. My residential service has went up 3 times in a year. I do not like the new changes with the new owners
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John D
9/27/2023
When did Jay Roy change to a national call center - I get this very impersonal voice mail on my phone from a call center that left the wrong number (it had too many digits in it). No message about why they were calling. It showed up as spam on my phone. I really hat call centers. what happened to the local personal service. I have used Jay Roy for many years. May be time to consider other providers.
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Bobby F
9/16/2023
Our service man is excellent in his service, covers all area of protection indoor and outdoor. Always comes with a smile and very friendly. He answers any questions you ay have.
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TheresaM
9/15/2023
I’ve used other pest services in years past, but Ja-Roy outshines all the others. Their technicians are friendly, knowledgeable in their job, and what’s more, they care. They take pride in good service.
The one drawback in an otherwise seamless transition is the automated answering service. In the recent past it was good to call and speak directly to a human and not have to push a bunch of buttons. This is SO impersonal and quite a contrast to the people working for Ja-Roy.
BUT, once a real live person answers, they are polite and very helpful. And when I laugh at myself and joke because of a goofy mistake I’ve made, they laugh also. And you can’t get that from a recording!
Thank you, Ja-Roy. Keep up the good work.
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Brandin M. Avatar
Brandin M.
9/15/2023
Used to be Dugas Pest Control. These folks are new to me so I can't recommend them. Not even sure if they are local.
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Susan T. Avatar
Susan T.
8/25/2023
Bg
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Darlene K. Avatar
Darlene K.
8/17/2023
Excellent service. I was worried about the overall changes but Mike Simpson came out and I got the expected Jay Roy family treatment
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Mary Pence
8/11/2023
Michael Simpson is so honest , smart Knows his products He cares for people and wants to do all he can to eliminate pests, varmits etc. He follows the Golden Rule. World needs more people like him.
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Greg B. Avatar
Greg B.
8/10/2023
Friendly
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Elizabeth W.
7/26/2023
My rating would have been a 5 before you began this new impersonal contact procedure. Dale M., my service man, is wonderful, and I always appreciated his personal contact with me. I find your “push a number” phone call system very degrading !!!
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Daniel H. Avatar
Daniel H.
7/25/2023
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Daniel H. Avatar
Daniel H.
7/19/2023
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Suzy Hames
7/18/2023
So sorry I missed the opportunity (it expired) to complete the official rating form for my 6/28/23 pest control appt. I wanted to let the JA-ROY administration know how much I appreciate Larry Adams' (Baton Rouge) excellent service as well as his explanations for pesky pest behavior...good sense of humor helps, too.
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John Snyder
7/13/2023
Chad Pennington is our service tech. He is Great! Always punctual and friendly. He is very knowledgeable and professional and friendly. He takes the time to answer all my questions.
Because of Chad, we have opened up another account for service for our Mother's home located in another part of town. (Unfortunately not Chad's territory)
We are also going to start Termite service for our home with Ja-Roy because of Chad's recommendation.
This is one guy that deserves a big raise, because it is people like Chad that makes Ja-Roy successful!
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Larry Russell
7/12/2023
Don't like call centers! Personal, local business feel is gone.
Service and local employee are great!
Overall we are very satisfied with JA-Roy.
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Amanda G. Avatar
Amanda G.
6/28/2023
I hate the new "call center" completely takes away from the customer service aspect if i am having an issue(which i was) then i have to wait again to get it fixed.
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Ronnie L
6/23/2023
Our first experience with JA-Roy. Technician Billy was on time, friendly, work was excellent. Hopefully he will be our tech for years to come.
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susan o. Avatar
susan o.
6/21/2023
Mike comes to the house bimonthly, takes care of any problems… we never see any bugs. He is always on time and courteous and friendly.
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Ellen G. Avatar
Ellen G.
5/31/2023
Great service. Been using monthly for years.
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Joanne C. Avatar
Joanne C.
5/30/2023
Technician on time, courteous and professional.
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Michele W. Avatar
Michele W.
5/30/2023
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Tim O. Avatar
Tim O.
5/27/2023
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Robin P. Avatar
Robin P.
5/23/2023
The Ja-Roy-Covington representative arrived timely and conducted the annual termite inspection and prevention procedure in a courteous and competent manner. In particular, I was impressed how the Ja-Roy-Covington representative, Mr. RS, responded with knowledge, expertise, kindness, and patience to every question I posed. Great experience!
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Pest Control Reviews in Southern Louisiana

Ja-Roy Pest Control Services is a local Pest Control and Extermination company helping homeowners and businesses with pest issues across Southern Louisiana.

Serving Washington | Tangipahoa | Saint Tammany | Livingston | East Baton Rouge | West Baton Rouge | Orleans

Lafayette Parish | Caddo Parish | Calcasieu Parish | Ouachita Parish | Livingston Parish | Rapides Parish | Bossier Parish | Ascension Parish | Terrebonne Parish | Lafourche Parish | St. Landry Parish | Iberia Parish | Acadia Parish | Vermilion Parish